INTRODUCTON:    This position is located at Windjammer Food and Beverage Department of Morale Welfare and Recreation. The best candidate for this position must be highly motivated, customer service oriented, and is willing and able to work in a fast-pace environment. POSITION IS OPEN TO CURRENT FN RESIDENTS OF GUANTANAMO BAY ONLY.


MAJOR DUTIES AND RESPONSIBILITIES:   Performs necessary preparations in assigned area prior to opening the dining room such as: setting the tables with cloths, silverware, glasses, condiments, napkins, and decorations. Takes order from customer, enter into system, and serves customers in a timely manner. Follows up after food is delivered to table to ensure satisfaction and address any needs and additional requests. Process payments using a cash register, point-of-sale system, or manual tracking of payments. Also responsible for handling credit card information in a confidential manner. Must be familiar with the menu for the day, offer suggestions if requested, record desired selections from guests and turn in the order for preparation to the kitchen. When meal is completed, clears, and cleans table and the immediate area, and resets the table in preparation for the next guests. Answers questions about facilities and/or menus and when appropriate, make suggestions. Ensure customers are attended to promptly and addresses any customer service issues. Perform related duties in maintaining and cleaning work area. May be expected to pack to-go orders and cash out dine-out customers. Will ensure that the order is correct and all requested/expected accessories (such as napkins, plastic ware, seasonings, etc.) are included before the order leaves the facilities. Performs other related duties as assigned.


MINIMUM REQUIREMENTS:   Knowledge gained through pertinent job experience enabling the incumbent to demonstrate outstanding customer service skills and to competently take and fulfill orders, in person or by phone. At least one (1) year of wait staff or food service worker experience is required. Knowledge of simple math calculations to tabulate checks. ability and willingness to follow directions and carry out task as instructed by leads/supervisor/management. Ability to accurately take orders and answer questions from customers, over the phone and in person. Skills in proper table setting techniques. Skill to serve beverages and meals in the proper manner and sequence. Ability to communicate effectively both oral and writing using standard American English is required. Must be willing to work varied work schedules to include evenings, weekends, holidays, and split shift. Must successfully complete food handler’s and cash handling training on an annual basis.  

EVALUATION:   Candidates will be evaluated on quality and nature of the experience pertinent to the position.  Applications must show sufficient knowledge, skills, and abilities to perform the full range of duties of a Waitstaff.

Applicants are STRONGLY encouraged to address the above job requirements and submit with application.  Applications should include details all experience including dates of employment, training, education, or other information that is relevant to the announced vacancy.



  • Resume, including months and years of employment for each position (required)
  • Include name and contact information for at least three (3) professional references in your resume
  • If claiming Veteran's Preference, completed SF-15 and a legible copy of DD-214 (page 4) as well as any other supporting documentation (disability, official statements, proof of service, etc.) is required.
  • If claiming Gold Star Veteran's Preference, completed SF-15 and a legible copy of DD-1300 as well as any other supporting documentation (official statements, document of service, court decree, etc.) is required.
  • If claiming Military Spouse Preference, a copy of sponsor's orders (applicable for NF-03 and below or equivalent).
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) Priority consideration, submit a copy of the notice of separation.
  • If you are a current federal employee, submit your most recent Personnel Action Report (PAR) or SF-50.
  • If you are a current federal employee, submit your last three evaluations.

Submit resume/application to: NAF HR Office, PSC 1005 Box 19, FPO AA, 34009, you can drop at Bldg. 2124 (old schoolhouse, behind Windjammer) or e-mail resume to:  mariacarmencita.d.alumpe.fn@us.navy.mil with the job title and number (#2024-015) in the subject line and on your resume. Failure to include this information will result in not being considered for the position.


As a condition of employment, the selectee will be required to participate in the Direct Deposit/Electronic Fund Transfer upon hiring.

DON is an EEO employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or other non-merit factor. Reasonable accommodations are provided to applicants with disabilities. If reasonable accommodation is needed for any part of the application and hiring process, please contact the office that is collecting the applications. The decision on granting reasonable accommodations will be on a case by case basis.

NOTE: Management reserves the right to fill the vacancy by methods other than merit staffing procedures (i.e., non-competitive placements in lieu of, or as exceptions to competitive procedures), or cancel the vacancy announcement at any time during the recruitment process.